Case Acceptance Mastery: How to Get More Patients to Say YES
Improving your patients` oral health only happens when they say YES to complete care. Improving your bottom line happens with the same. Unfortunately, most practices that track case acceptance close less than 34% of the time. With 30 years of closing complete care at 78%+ in his own practice and 15 years of helping practices all over the US do the same, Dr. David R. Rice has an effective and repeatable system for you to do the same.
Learning Objectives:
- Three-part framework for improving treatment acceptance: people, process, and production
- Patient communication should be adapted to personality style, using listening skills and DiSC-based conversation approaches
- Operational systems that support higher acceptance, including morning huddles, structured case presentations, clearer financial options, and disciplined follow-up

Dr. David Rice
Best-selling author, executive coach, and founder of Ignite DDS, the nation’s largest community for new dentists and students, Dr. David Rice is a dynamic thought leader in the world of dentistry. With a passion for mentorship, leadership, and business success, he travels the globe speaking, writing, and coaching dentists and teams to live their self-determined future. As Editor in-Chief of DentistryIQ and an Adjunct Faculty member at The Pankey Institute, Dr. Rice is at the forefront of innovation in dentistry, guiding professionals in clinical excellence, business mastery, and leadership development.
Conflict of Interest Disclosure: Author of book, Is Everyone Smiling But You?
- Courses by Dr. David Rice:
- Friday1:30 PM-4:29 PM, Course Code: F14, Case Acceptance Mastery: How to Get More Patients to Say YES
- Friday8:00 AM-8:59 AM, Course Code: F2, WRDE Friday Keynote: Is Everyone Smiling But You?