WRDE's Keynote: The Art of Communication and Influence:

Only 7% of communication comes from the words you say! 57% is Body language. And 36% is tone. If you haven't mastered those skills, you are missing the point and I guarantee it is costing you in business!

Everyone knows that communication is a key component to being a strong leader and business owner. But too few people understand HOW to improve the communication in their private Practice

In this session, Dino will give you relevant, easy-to-implement action steps you can do immediately to dramatically improve rapport and culture in your office.

You will learn:
Important body language signs to watch for including
• insubordination
• brewing, unspoken conflict
• how to resolve conflict easily
• when your team is lacking in trust
• how to tell when you aren't getting the whole truth
• signs when your TC is losing the sale
• how to create a truly unique experience with your clients.
• the signs you do that are pushing your team members away

You will also learn:
How to ask better questions
How to be more open to feedback from your team
How to be a positive influence in the lives of your team and patients.

• Understand the science and application of body language to increase your influence and communication with your team, clients and family. (yes, even your teenagers).
• The critical role your hands play in your communication, and how you might be offending clients or breaking rapport without even knowing it.
• The main reason many professionals are becoming stressed, burned out, and overwhelmed- and the one thing you can do to change it.

This session is for private practice owners who are looking to strengthen communication and culture within the office.

  • CE Credit: 1
  • Audience:
Dino Watt

Dino Watt

Dino Watt was born and raised in southern California. It was there, at the age of 5, where he first met his wife of over 20 years, Shannon. Dino has always had a passion for improving relationships and realized early on in life that everything he ever wanted or has is due to his relationships with other. While mentoring a client through his ground breaking program The Business of Marriage, the client asked if Dino had any programs that would help him strengthen the relationships in his Orthodontics practice the way he helped him in his marriage? From that simple conversation the CORE business management training program was born. From his early days as a dancer for Disney to managing a department at Nordstrom, producing his own pre-Youtube web show and now as The Relationship Expert for the last decade, Dino knows how to show people how to get what they want if they just focus on strengthening their relationships. The creation of the CORE business management training program has given Dino’s clients a systematic way of honing over 25 years of experience for the benefit of his clients. When he’s not working, Dino loves to go to the movies with Shannon, play golf with his son, roller skate with his daughters, and he never met a bowl of chips and salsa he didn’t like.